Yes, there are a handful of mobile shredding operations out there, how do you pick which one to hire? There are some key points that differentiate ShredHelp. Now, you can read our great reviews, but let me provide a brief synopsis for you…
We continually reach out to our first time customers to find out what the pain points were in dealing with their prior shredding company or often, companies plural. Often, they dealt with multiple shredding outfits because of bad experiences. Here is what we found…
* Customer Service – They had an inability to reach someone live or get a phone call back quickly
* Lack of Professionalism – on-site techs were not dressed properly and lacked interpersonal skills
* Scheduling – not delivering on the agreed day to perform or communicating if there is an issue
* Pricing – added charges not discussed
So at ShredHelp we listened. You have a dedicated sales rep who will respond back to you within 15 minutes during business hours. Our fully bonded and insured on-site technicians are trained and spot checked for their appearance and customer-facing decorum. We have an industry leading on-time rate and will communicate with you readily if there are any logistical issues. When it comes to pricing, there are no surprises. We do not add any additional line charges on our invoice, just the one discussed and agreed on rate. Put us to the test, call us today.